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last updated: may 1, 2025 slow zoo [“we,” “us,” or “our”] is committed to protecting your privacy. this privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or app and use our service. by accessing or using our service, you’re consenting to the collection, use. and disclosure of your information in accordance with this privacy policy. if you don’t consent, no hard feelings — simply don’t use our website, app, or service.information we collect
when you interact with our website and/or app, we collect information from you automatically [data collected from cookies] and directly [when you contact us]. we may automatically collect non-personally identifiable information from you, such as:- ip address
- device type
- operating system
- browser type
- search information
- page views
- browsing and usage habits
- full name
- e-mail address
- communication preferences
- billing and payment information
how we use your information
slow zoo will only use your information for:- providing, maintaining, and improving our service
- responding to your inquiries or requests
- processing your transactions
- sending newsletters and promotional materials
- providing updates about our service
- enforcing our user agreement
- tracking website traffic and activity
- measuring marketing effectiveness
- collecting feedback
- showing targeted ads
retention of your information
we retain personal information only for as long as necessary to fulfill the purposes for which it was collected. residual anonymous information and aggregate information, neither of which identifies you [directly or indirectly], may be stored indefinitely.children’s privacy
our service isn’t intended for use by children. if we learn we’ve collected personal information through our service from a child under 13 without the content of the child’s parent or guardian as required by law, we’ll delete it.cookies and tracking technologies
we use cookies and similar technologies to:- enhance user experience
- analyze usage patterns
- remember user preferences
- provide targeted advertising
third-party links
our website and app may contain links to third-party websites. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.our servers
our servers are maintained in canada. by using our service, you freely and specifically give us your consent to export, store, and use your personally identifiable information in canada as highlighted in this privacy policy.data security
the security of your personally identifiable information is super-important to us. we have reasonable safeguards in place to protect all information we collect. however, due to the inherent open nature of the internet, we can’t guarantee absolute security and your use of our service demonstrates your assumption of this risk.compliance with privacy laws
we comply with applicable data protection laws, including:- general data protection regulation [gdpr]
- california consumer rights privacy act [ccpa]
- children’s online privacy protection act [coppa]
- other applicable regional privacy laws
privacy policy updates
we may update this privacy policy periodically and will post a persistent alert on our website and app for a period of one week following the updates. continuing to use our website and/or app means you’re cool with the changes to our privacy policy.help me help you
if you have any questions, concerns, or suggestions regarding our privacy policy, don’t hesitate to reach out: krissy at slowzoo dot com. last updated: may 1, 2025 slow zoo [“we,” “us,” or “our”] uses cookies and similar technologies [together “cookies”] that are necessary to present our website and app and ensure you get the best experience. if you consent to it, we’ll also use cookies for analytics and marketing purposes. this cookie policy highlights what cookies are, why they’re used, and your choices regarding their use.cookies 101
a cookie is a small file containing a string of characters that is sent to your device when you visit a website. when you visit that website again, the cookie allows that website to recognize your browser. this makes it so that information you previously provided can be retrieved. cookies may store user preferences and other information to enhance your experience on the website or app. they’re also used to prepare anonymous statistics, which help us to understand how a given user prefers to use our service. this gives us the chance to continuously improve our processes — all without identifying the user. cookies are completely passive — they don’t contain any software, viruses, or spyware and don’t have access to the information of the user hardware.types of cookies
slow zoo uses three types of cookies:- necessary cookies: cookies that are required to make the website and app work properly.
- analytics cookies: cookies that collect information to help us understand how the website and app are being used.
- marketing cookies: cookies that are used to make advertising messages more relevant to you.